Minustwø Return & Refund Policy

Last Updated: September 1, 2023

Thank you for shopping with Minustwø. We're committed to ensuring our customers are satisfied with their purchases. However, it's essential to note our specific return and refund terms.

1. Final Sale Policy

All products sold by Minustwø are considered final sale. This means we do not accept returns, exchanges, or issue refunds for any items once they have been purchased. Please review your selection carefully before finalizing your purchase.

2. Defective or Incorrect Items

While all sales are final, we are committed to ensuring the quality of our products. If you believe you've received a defective or incorrect item:

• Please contact our customer support team at support@minustwoglobal.com within 7 days of receiving your order.

• Provide a detailed description of the issue, including photos if possible.

We will evaluate the situation on a case-by-case basis and, if the defect or error is confirmed, provide an appropriate solution which may include a replacement or store credit, at our discretion.

3. Cancellations

Once an order is placed, it cannot be canceled. Please review your order carefully before confirming your purchase.

4. Shipping Costs

In the event that we authorize a return due to exceptional circumstances, customers are responsible for all return shipping costs.

5. Changes to this Policy

We may occasionally update this Return & Refund Policy. Any changes will be reflected here, so we encourage customers to revisit this section periodically.

6. Contact

If you have questions or require further clarification about our Return & Refund Policy, please reach out to us at:

Email: support@minustwoglobal.com